Contact Us

Got a general enquiry? You might find the answer you're looking for among our Frequently Asked Questions.

Contact details


Go to the Enquiry form

DO NOT include any confidential or bondholder specific information in the enquiry form (e.g. bank account numbers, your bondholder number or specific queries about your bondholder account). Please call us to discuss these types of queries.


0800 266 374 or +64 3 474 1299 from overseas.


Bonus Bonds Centre
Freepost Bonus Bonds
PO Box 898
Dunedin 9054
New Zealand

Or come and see us at any ANZ branch

Problems or complaints

Please contact our customer services team on the contact details above should you encounter a problem with Bonus Bonds. If you are not satisfied with an outcome or have a complaint, see our Complaints Procedure.