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Contact us. Contact us

If you have any questions or wish to change your address or how you receive email communications from us, you'll find details here.

Ways to contact us

If you have a general enquiry, please have a look at the Frequently Asked Questions on this website. Visit Frequently Asked Questions.

If you can't find what you're looking for you can contact us by:

Email:

Please complete our email enquiry form and we'll endeavour to respond within five working days. Go to the 'Enquiries and comments form'.

Phone:

Phone 0800 BONDS 4U (0800 266 374) or +64 3 474 1299 from overseas.

Post:

Bonus Bonds Centre
FreePost Bonus Bonds
PO Box 898
Dunedin 9054
New Zealand

Change of address

To change your address you may:

Change your details at any New Zealand branch of ANZ; or

Download and complete a Bondholder Information Update Form (PDF 42kb) (also available at any New Zealand branch of ANZ or your local PostShop), and take it into any New Zealand branch of ANZ or your local PostShop; or post it to:

Bonus Bonds Centre
FreePost Bonus Bonds
PO Box 898
Dunedin 9054
New Zealand

Please remember to include your bondholder number, your previous address and to sign the form.

Change of communication preferences

If you're already signed up for special offers and you'd like to change your communication preferences or unsubscribe, please login here.

Media enquiries

Please email us via our email enquiry form and select 'media enquiry' in the 'type of enquiry' selection box. Your email will go directly to our Media Relations office.

Go to the 'Enquiries and comments form'.

Feedback and ideas

If you have feedback on our website or ideas you would like to share with us, please complete our email Enquiries and comments form and we'll endeavour to respond within five business days.

Go to the 'Enquiries and comments form'.

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